Effective Date: 15-03-2024
Introduction
Thank you for shopping at Latest Wala (latestwala.com). We understand that sometimes you may need to return a product. We aim to make the return process easy and convenient for you.
Policy Guidelines
Due to the nature of digital products, returns and refunds are generally not offered.
Exceptions:
- Technical Issues: If you encounter a technical issue that prevents you from accessing the purchased digital product, please contact our customer support team within 7 days of purchase. We will investigate the issue and try our best to resolve it. If the problem cannot be resolved, we may offer a store credit or a replacement product.
- Incorrect Product: If you receive a product that is different from what you ordered, please contact customer support within 7 days of purchase. We will verify the error and issue a full refund.
Non-Refundable Products
- Digital products that have been downloaded or accessed.
Process for Requesting a Return
- Contact Latest Wala customer support at latestwala0@gmail.com within the applicable timeframe mentioned above.
- Explain the reason for your return request and provide details such as your order number and the product you wish to return.
- Our customer support team will review your request and respond within 2 business days.
Customer Support Contact
- Email: latestwala0@gmail.com
Additional Information
- We reserve the right to limit or refuse returns and refunds at our sole discretion.
- Any shipping costs associated with returning a product will be borne by the customer.
- This policy is subject to change without prior notice. We recommend checking this policy periodically for any updates.